Privacy Policy

Dial Any Minute is a local business discovery and services marketplace. This Privacy Policy explains how information is collected, used, shared, and handled when you visit our website, create an account, discover businesses, submit a listing, or otherwise use the platform.

By using Dial Any Minute, you acknowledge the practices described here. If you do not agree with this Policy, please do not use the platform.

Depending on how you use Dial Any Minute, we may collect:

• Your name, email address, and phone number when voluntarily provided.
• Account and profile information, including a profile photo when available.
• Business information submitted by business owners or authorised representatives.
• Businesses you save or mark as favourites.
• Reviews, ratings, photos, comments, and other content you submit.
• Search terms, viewed listings, enquiries, and other platform interactions.
• Device and browser details, operating system, referring pages, and similar technical information.
• Your IP address and approximate location, where applicable and permitted by your device or browser settings.
• Information collected through cookies and similar technologies.

We collect information you provide directly, information generated through your use of the platform, and limited information received from authentication or technology providers.

We may use information to:

• Create, authenticate, maintain, and support user accounts.
• Provide business discovery, search, category, offer, and listing features.
• Connect customers with businesses when a user chooses to call, enquire, request a booking, or otherwise contact a business.
• Save and display favourite businesses for signed-in users.
• Publish and manage reviews, ratings, and other user contributions.
• Process requests, enquiries, bookings, and leads where those features are available.
• Understand usage and improve platform relevance, usability, and performance.
• Detect misuse, protect accounts, prevent fraud, and maintain platform security.
• Respond to support requests and resolve problems.
• Send service-related messages and, where permitted, information about platform updates or relevant features.

You may choose to sign in using Google. If you do, Dial Any Minute may receive basic profile information such as your name, email address, and profile photo, according to the permissions you grant through Google.

We use this Google account information for authentication, account creation, account access, and related account functionality. Google processes information under its own privacy terms and controls the sign-in permissions shown to you.

We may share information only where reasonably necessary for the platform to operate, including:

• With businesses: when you submit an enquiry, booking request, lead, or other request that requires the selected business to respond or provide a service.
• With service and technology providers: where they support functions such as hosting, authentication, communications, analytics, security, or customer support, subject to their applicable terms and safeguards.
• For legal and safety reasons: when required by applicable law, legal process, or a valid governmental request, or when reasonably necessary to protect rights, safety, users, or the platform.
• As part of a business change: if the platform is involved in a merger, acquisition, reorganisation, or transfer of assets, subject to applicable legal requirements.

Dial Any Minute does not claim to sell personal information.

Business owners and representatives may submit information intended for public display, including a business name, category, description, address, phone number, services, photos, offers, and business hours. Information shown on a public listing may be viewed, copied, or shared by visitors.

Business owners should submit only information they are authorised to publish and should keep listing details accurate and current. Dial Any Minute may also display information supplied by users or obtained from sources reasonably believed to be public; the source of listing information may vary.

Reviews, ratings, photos, and other contributions may be displayed publicly with your profile name or other identifying account information. Do not include sensitive personal information about yourself or another person in public content.

We may review, restrict, or remove content that appears fraudulent, abusive, misleading, unlawful, or inconsistent with platform rules. This does not mean every contribution is reviewed before publication.

Dial Any Minute may use cookies, local storage, pixels, and similar technologies to keep users signed in, remember preferences, maintain security, understand platform usage, and improve performance. Analytics information may include pages visited, features used, approximate location, device type, and interaction timing.

You can manage many cookies through your browser settings. Blocking certain technologies may affect sign-in, saved preferences, or other platform features.

We use reasonable administrative and technical measures intended to protect information against unauthorised access, loss, misuse, or alteration. However, no online service, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for protecting your login credentials and should notify us through the Contact page if you believe your account has been accessed without permission.

We retain information for as long as reasonably necessary to provide the platform, maintain accounts and listings, meet legitimate operational needs, resolve disputes, prevent abuse, and comply with applicable legal obligations.

Retention periods vary according to the type of information and why it is held. Public content, transaction records, security logs, or backup copies may remain for a limited period after an account or listing is removed.

Subject to applicable law and the nature of your request, you may ask to access, correct, update, or delete personal information associated with your account. You may also update profile details, manage saved businesses, change browser cookie settings, or choose not to provide optional information.

We may need to verify your identity before acting on a request. Certain information may be retained where required for legal, security, fraud-prevention, or record-keeping purposes.

To request account deletion, correction, access, or another data-related action, use the Dial Any Minute Contact page and provide enough information for us to identify the relevant account and understand your request.

Deleting an account may not immediately remove content already shared with a business, information another user has independently provided, or records that must reasonably be retained as described above.

Dial Any Minute is not directed to children under 13, and children under 13 should not create an account or submit personal information. If you believe a child has provided personal information without appropriate permission, please contact us so the matter can be reviewed.

The platform may link to business websites, maps, messaging services, payment services, social networks, or other third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy. Review those terms before providing information to a third party.

We may update this Privacy Policy from time to time to reflect changes to the platform, our practices, or applicable requirements. The revised version will be posted on this page with an updated “Last updated” date. Your continued use after an update means the revised Policy will apply from its effective date.

For privacy questions, account deletion requests, or concerns about how information is handled, please contact Dial Any Minute through our Contact page.