1. Introduction
These Terms of Service govern your access to and use of Dial Any Minute, including its website, accounts, business listings, search tools, offers, reviews, enquiries, and related features. References to the “platform” mean Dial Any Minute and the services made available through it.
2. Acceptance of Terms
By accessing or using Dial Any Minute, you agree to these Terms and our Privacy Policy. If you use the platform on behalf of a business or organisation, you confirm that you have authority to accept these Terms for it. If you do not agree, do not use the platform.
3. About Dial Any Minute
Dial Any Minute is a local business discovery and services marketplace. Users can discover businesses, services, offers, and related information, and may be able to contact businesses, submit enquiries, request bookings, or contribute reviews and ratings.
Unless a service is explicitly identified as being provided directly by Dial Any Minute, the platform helps connect users with independent businesses and does not itself provide or fulfil the listed business’s goods or services.
4. User Accounts
Some features require an account. You must provide accurate information, keep your account details current, protect your login credentials, and accept responsibility for activity under your account. You may not impersonate another person, create an account using information you are not authorised to use, or transfer access in a way that compromises security.
Tell us through the Contact page if you suspect unauthorised account access.
5. Google Sign-In and Authentication
You may choose to create or access an account using Google sign-in. Your use of Google is also subject to Google’s applicable terms and privacy practices. You are responsible for maintaining access to the Google account used for authentication.
Basic profile information received with your permission is handled as described in our Privacy Policy.
6. Business Listings
Businesses and their authorised representatives are responsible for ensuring that submitted information—including names, contact details, addresses, services, photos, prices, offers, licences where relevant, and operating hours—is accurate, lawful, current, and not misleading.
Dial Any Minute may review, edit for formatting or clarity, request verification, restrict, suspend, or remove a listing in accordance with platform rules, legal requirements, user safety, or operational needs. Appearance on the platform does not, by itself, constitute endorsement, certification, or a guarantee by Dial Any Minute.
7. User-Generated Content
You may be able to submit reviews, ratings, photos, comments, listing information, or other content. You retain responsibility for your content and confirm that you have the rights and permissions needed to submit it.
You must not submit content that is fraudulent, defamatory, abusive, threatening, discriminatory, misleading, unlawful, infringes another person’s rights, contains malicious code, exposes sensitive personal information without permission, or is unrelated to the platform’s purpose.
By submitting content, you grant Dial Any Minute a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, display, and distribute that content as reasonably necessary to operate and promote the platform. This licence ends when the content is deleted, except where copies reasonably remain in backups, records, or prior authorised uses.
8. Reviews and Ratings
Reviews and ratings should reflect genuine, first-hand experiences and must not be manipulated in exchange for payment, benefits, threats, or coordinated activity. Businesses must not misrepresent customer opinions or attempt to suppress legitimate feedback unlawfully.
Dial Any Minute may moderate or remove reviews that breach these Terms, but does not guarantee that every review is checked or that all opinions are accurate. Reviews belong to their authors and do not necessarily represent Dial Any Minute’s views.
9. Enquiries, Leads, Bookings and Communications
When you contact a business, submit an enquiry, request a booking, or generate a lead through Dial Any Minute, relevant details may be shared with that business so it can respond. Availability, pricing, terms, fulfilment, warranties, refunds, safety, and service quality depend on the individual business unless expressly stated otherwise.
Users and businesses are responsible for communicating clearly, checking important details, and deciding whether to proceed. Dial Any Minute is not a party to an arrangement between a user and an independent business unless a specific service expressly says otherwise.
10. Offers and Promotions
Offers, discounts, and promotions may be submitted and fulfilled by participating businesses. Eligibility, availability, expiry dates, exclusions, and redemption conditions may apply. Users should confirm current terms directly with the business before relying on an offer. Dial Any Minute may remove expired, inaccurate, or inappropriate promotional content.
11. Prohibited Activities
You must not:
- Use the platform for unlawful, fraudulent, deceptive, or harmful purposes.
- Access another person’s account or restricted areas without permission.
- Scrape, harvest, copy, or systematically extract platform data except where law expressly permits.
- Interfere with platform operation, security, or other users’ access.
- Upload malware, spam, or content designed to manipulate rankings or reviews.
- Use automated tools to create accounts, submit content, or place excessive requests without authorisation.
- Misrepresent an affiliation with Dial Any Minute or another business.
- Collect or misuse personal information obtained through the platform.
12. Intellectual Property
The Dial Any Minute name, logo, website design, software, and original platform content are protected by applicable intellectual-property laws. Except for rights expressly granted in these Terms, no ownership rights are transferred to users.
Third-party business names, logos, photos, descriptions, and other materials remain the property of their respective owners. You may use platform content only for personal or legitimate business-discovery purposes and may not reproduce or commercially exploit it without appropriate permission.
13. Third-Party Businesses, Services and Links
Businesses listed on Dial Any Minute are generally independent third parties. External websites, maps, messaging tools, payment services, and other links are operated under their own terms. Dial Any Minute does not control and is not responsible for third-party content, policies, availability, acts, omissions, products, or services.
14. Platform Availability
We may update, change, suspend, or discontinue platform features for maintenance, security, legal, or operational reasons. We aim to provide a useful and reliable service but do not promise that the platform will always be available, uninterrupted, error-free, or compatible with every device.
15. Disclaimer
Business information, prices, hours, availability, offers, reviews, and other details may change or may have been supplied by businesses or users. Dial Any Minute does not guarantee that every listing, review, or third-party statement is complete, current, or accurate.
You should verify important information directly with the relevant business before visiting, purchasing, booking, making a payment, or relying on a listing. Use the platform and engage with businesses using your own reasonable judgment.
16. Limitation of Liability
To the extent permitted by applicable law, Dial Any Minute will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the platform, reliance on listing or user-provided information, dealings with an independent business, or inability to access the platform.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Your statutory rights, where applicable, remain unaffected.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs resulting from your unlawful use of the platform, content you submit, your breach of these Terms, or your violation of another person’s rights. This provision does not apply where a claim results from Dial Any Minute’s own unlawful conduct.
18. Account Suspension or Termination
We may restrict, suspend, or terminate access to an account, listing, or feature where reasonably necessary because of a breach of these Terms, suspected fraud, safety concerns, legal requirements, repeated complaints, or harm to users, businesses, or the platform. Where appropriate, we may provide notice or an opportunity to clarify the issue.
You may stop using the platform at any time and may request account deletion through the Contact page.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to the platform, our practices, or applicable requirements. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use after the effective date means you accept the updated Terms.
20. Governing Law and Dispute Resolution
These Terms and disputes relating to the platform will be handled under the laws and procedures that apply to the parties and circumstances involved. Nothing in these Terms prevents a user from relying on mandatory consumer protections or pursuing rights available under applicable law.
Before starting formal proceedings, we encourage you to contact us so we can try to understand and resolve the concern.
21. Contact Us
For questions about these Terms, an account, a listing, or use of the platform, please contact Dial Any Minute through our Contact page.
Need help?
For questions about this document or requests concerning your account or information, please use our Contact page.
